13th feb 2009 aka Friday the 13th.
OK so today I woke up late for class, where I am supposed to hand up the Strength of Materials tutorials. So ok class start at 9am. And I woke up at 10am. So arghh. I messaged my friend, jacq and I ask her if she was around in school. So ya, she decided to come to school at 3.30pm to meet me cause shes going to settle some stuffs too.Ok so after that we went to town and decided to eat sake sushi at park mall. So we went for a dinner buffet which went for $15++ for students if I am not mistaken. So lets fast forward to the issue.
8+pm: It was getting late and we ordered our complimentary red plates. It was a salmon sashimi and mine was a cheezy crab. So after awhile jacq got her sashimi and mine still didnt appear. Ok. Maybe they are busy. 8+pm is approximated timing cause we ain't sure about the time.
9pm: We ask one of the staff there whats wrong and where is the cheezy crab maki we ordered. So she went back to check.
9.20pm: A different waiteress came and told us there's no more crab maki. And wants us to reorder. So this is the first sign of trouble. I asked for recommendations from the waiteress. And she was like stunned. =.=!! So I ordered this hana maki which she recommended.
9.30pm: A male waiter came and told us the last order is at 9.30pm. Then we told him we ordered our sushi at 9.20pm which is like 10mins ago. Then I asked him: "Whats the average serving time for a sushi?" And he replied that it depends on the crowds. So I asked again. "In this crowd, whats the waiting time?" And he told us its 5mins. So, I let him off and he goes in to check on my sushi.
9.45pm: No signs of waiters entertaining us.
10pm: Blew my top already. I asked the waitress standing behind me washing the tables to call her manager to come. She then hurried off before coming back and clean the tables again.
Few minutes later: This guy came over and introduced himself as a supervisor. Ok no manager. So he came over and the first thing he do after introducing himself is to peer over at my notebook of events featured below:
So ok fine. So ya I told him "Eh excuse me. But I ordered my sushi at 9.30 and it still didnt come. And is it normal to wait 1 hour for a sushi?"
"So far all the orders were on time and only this red plate is causing problems." added jacq.
"Err, I can call them to bring your sushi here as soon as possible."
"Er.. We don't want the sushi already." jacq interrupted the exchanges between me and the supervisor.
"Err, do you want some complimentary desserts for you all? I can bring them to you here."
"Eh. Sorry but I demand a suitable explaination for the delay for the sushi."
"Oh, there is a technical problem with the printer.."
"Oh is it? But we did not order through this computer system, which is faulty. We order through the waiters."
"Err, its the printer that we used that is linked to the kitchen. Maybe they never reach the kitchen."
Some forgotten exchanges again. And then.
-eerie silence-
"Ok. Do you have a feedback form? Can you pass it to me now? Thanks"
"Ok." Then he walked off.
Then after a while he passed me the form and a pen and went off again.
(I seriously thought that he will wait there and apologize or pass me 2 red plates or whatever until I write finish the form. But wells...)
So ya.. Below is the feed back form...
So ya. When we went off to pay, got this group of 8 buddies all asked to pay individually. Really wtf. Why not they let me pay first since I am paying at once? Oh wells. *shrugs shoulders*
When it's my turn, the supervisor said:
" The green tea is on the house."
"Orh." (When I heard that I want to scold him initially. Wtf. Its just a green tea which cost $1 x 2 pax. You think I cannot afford to pay ar? Why not you deduct $5.20 from me since the red plate cost that amout? Why not you return me the 1 hour that is spent waiting for the sushi? )
So in the end I paid $37.40. And before I left, I said to him. " Do ensure that this feedback form goes to the right channels. I expect to get a proper reply from Sake Sushi. Thank you very much." And he just nodded his head nonchalently.
And I walked out the shop without turning back and without getting a decent apology. Thank you.
And so I finished my rantings for today.
Ok I know this is not surprising but wells, I think they look like a couple! HAHAHAHAH
And another couple. Even the shirt color is the same! Couple clothes!
